Privacy Policy

1. Introduction

Welcome to GenieGranted ("we," "our," or "us"). We are committed to protecting your privacy while helping make dreams come true through our experience crowdfunding platform. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website geniegranted.com and related services (collectively, the "Service").

By using GenieGranted, you agree to the collection and use of information in accordance with this policy. If you do not agree with these terms, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, profile picture, and username
• Profile Information: Bio, location, interests, dietary restrictions, accessibility needs, and other preferences
• Experience Information: Details about experiences you create, including descriptions, timelines, budgets, photos, and videos
• Financial Information: Payment card details (processed securely through Stripe), billing address, and transaction history
• Communications: Messages, comments, reviews, and support inquiries
• Social Media: If you connect your social media accounts, we may access profile information and posting permissions as authorized

2.2 Information We Automatically Collect

• Usage Data: Pages visited, features used, search queries, and interaction patterns
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Location Data: Approximate location based on IP address, and precise location if you grant permission
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information (receipts, confirmations)
• Send administrative information (updates, security alerts, support messages)
• Respond to your comments, questions, and requests
• Match you with experience buddies based on compatibility
• Connect you with vendors and service providers for experience fulfillment
• Send marketing communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Personalize and improve your experience with AI-powered suggestions
• Comply with legal obligations

4. How We Share Your Information

We may share your information in these circumstances:

4.1 With Your Consent

• When you explicitly agree to share information
• When you authorize social media posting on your behalf
• When you opt-in to vendor communications

4.2 For Experience Fulfillment

• With Vendors: Name, contact information, dietary restrictions, accessibility needs, and experience preferences necessary for booking and service delivery
• With Travel Providers: Information required for bookings, including passport details if necessary for international travel
• With Other Wishers: When you join group experiences or buddy matching

4.3 Service Providers

• Payment Processors: Stripe for payment processing
• Cloud Services: AWS for hosting and data storage
• Communication Services: Email and notification providers
• Analytics: To understand usage and improve our Service

4.4 Legal Requirements

We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect rights, property, or safety.

4.5 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Social Media Integration

With your explicit permission, we may:

• Post updates about your experience progress to your connected social media accounts
• Share photos and milestones from your journey
• Use hashtags like #GenieGranted to increase visibility
• Import your social media contacts to find friends on GenieGranted

You can disconnect your social media accounts or revoke posting permissions at any time in your account settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• PCI DSS compliance for payment processing
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of the information we have about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request we limit processing of your information
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time

To exercise these rights, contact us at privacy@geniegranted.com

8. Data Retention

We retain your information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we delete or anonymize your information within 90 days, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

10. Children s Privacy

GenieGranted is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we learn we have collected information from a child under 18, we will delete it promptly.

11. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including:

• Right to know what personal information we collect and how it is used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights under GDPR, including:

• Legal basis for processing (consent, contract, legitimate interests)
• Right to lodge a complaint with supervisory authorities
• Right to object to processing based on legitimate interests

13. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: